Document/order management and track my order
- How do I get my updated account statement?
- I have multiple account numbers; how do I switch between them when downloading my documentation from Total Order Management?
- How to check the online order history
- How to view ‘offline’ (placed via email or phone) order details
- How to download a copy of the POD (proof of delivery)
- How to download copies of credit notes
Ordering online
- I'm looking for something out of stock / I want to place a backorder
- How do I check stock levels?
- How do I change the sort order of my search or items listed on a product page?
- How to compare products / pricing / Compare tool
- Partners with multiple account numbers; how to switch between them when placing orders
- How do I know if I may place orders online?
Delivery for online orders
- How do I manage my end user addresses?
- How do I have my company address changed on my profile?
- Can I reschedule my delivery?
- Can I change the delivery address?
- Merging online and offline orders for simultaneous delivery
- Can I place an order on TDP for delivery outside of South Africa?